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Privacy and security are our biggest concerns at NIBCOPartner.com. Click here to learn more about registering your personal id and password. Also learn how to change your password and registration data.  
 

What is my first step?

After you have received your user ID from NIBCO Customer Service; navigate to the NIBCOPartner.com website and simply type in your provided user id and password and click [go]. You will then be asked to read and accept the NIBCOPartner Terms of Use. After accepting the Terms of Use you will be taken to the NIBCOPartner User Registration page where you will be asked to change your password and enter your Contact Information. Once this has been completed, click [go] and you will be taken to the NIBCOPartner home page.


 
 
 

What is a password?

You also are free to choose your own password within these guidelines:
  • Password length must be exactly 8.
  • Your password should not contain the following sequences: pass, PASS, sap, SAP. Other strings that you cannot use are days of the week, months of the year, and common industry terms.
  • Password cannot begin with a "?" or "!".
  • Password must contain at least one character from each of the following categories:
    • 1 numeric digit
    • 1 lowercase character
    • 1 special character (i.e.!"@ $%&/()=?'`*+~#-_.,;:{[]}>|^)
    • Space is considered a special character and can be used
  • Password cannot begin with three of the same letter, character, etc.
  • The 1st three characters must NOT be the same as any three consecutive characters of the User ID. For example, if "MYUSERID" is your user ID, you cannot use "SERVICE" for your password, because "SER" appears in the user ID, and they are first three letters of the password.
  • Your password IS case sensitive.
Once you enter all the information on this screen , hit [go] and you will go to the Customer Data page.

 
 
 

What is a valid userd ID?

Under the "Security" link you have the freedom to create user ids for your account; which fit in the following guidelines:
  • Maximum size = 12 characters
  • No special characters (example: ! @ * ' :).
  • You can use a combination of letters and numbers, or
  • You can use all letters, or
  • You can use all numbers.
  • Your user id is NOT case sensitive. You can save the ID in lower case and then type it in upper case (or vice versa) , and it will still work.


 
 
 

How do I change my password?

At the top or bottom of any page, you will see the phrase "My Account". Simply click on this link, and you will be taken to the NIBCOPartner User Registration page.
  1. Type in your Current Password.
  2. Hit Tab and type in your new password.
  3. Hit Tab again and type in your new password for confirmation.
  4. Hit the [go] button. Your new password is now active.


 
 
 

How do I update my user registration information?

At the top or bottom of any page, you will see the phrase "My Account". Simply click on this link and you will be taken to the NIBCOPartner User Registration page. Here you can change any of the data that you wish. Please be sure that all required fields are correctly filled in. When you are finished simply hit the [go] button. This will take you back to the Partner Home page.