Online Ordering Help

Online Ordering

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How Do I Enter An Order Online With NIBCO?

Entering an order on NIBCOpartner is a simple three step process.
  1. You select your materials and the quantities.
  2. In the Shopping Cart tell us your purchase order number, ship-to address and method of shipment.
  3. When you are comfortable with the expected ship dates and prices we give, you submit your order.


 
 
 

Select Your Materials

You can find the materials that you want to order in different locations around the NIBCOPartner website.
  1. Use the Quick Order list on the Home page if you know material numbers. A Help button there will show you the expected material format.
  2. Select materials that you have previously ordered or quoted, while you are Viewing Order and Quote history.
  3. Use the Search Products tab to browse for NIBCO materials by key word, taxonomy search or attribute filters.
Once you find your materials simply click the button.

 
 
 

Edit Your Shopping Cart

  1. Enter your purchase order number.
  2. If your ship-to is different than the sold-to address, enter the correct address in the appropriate fields. If you have a reoccurring drop ship that has been loaded into NIBCO's customer master record, and you want to ship to this location, then select this ship-to from the drop down box.
  3. Tell us how we should ship your order.
  4. Add any header text that you want to apply to your entire order. This will print on our Order Confirmation to you and on your Packing List and Invoice.
  5. Add any line text and adjust quantities as necessary.
    a. You can make quantity changes to your items, and then click the button.
    b. You can also add text to each line by clicking the on each line. This will print on the Order Confirmation and Packing List.
  6. You can add more items directly to the shopping cart. To do so, click the button and enter a material number just like you would for the Quick Order list. When you have typed in all of the items that you want to add, click the button.
  7. To remove items simply select the items you don't want and click the button.
  8. Click the button to display your order before you submit it for processing.


 
 
 

Review and Submit Your Order

It is very important that you carefully review your order before you submit it.

Once you submit your order, it goes directly into our system. There is no human intervention. Please make sure that everything is accurate before you submit it. We give you the opportunity to make changes before you place your order.
Please verify the following items prior to submitting your order:
  • Your purchase order number
  • Your ship-to location
  • The method of shipment
  • The materials displayed and respective quantities
  • The pricing for the materials

If you want to make any changes to your order, whether you want different materials, different quantities, or you if want to change your purchase order number or ship-to address - simply hit the button. You will be taken back to the Shopping Cart where you can make any changes to the order. When you are finished, or if you don't want to make any material changes, then hit the button to go to review your order.

If you do not agree with the pricing on an order, then you can click the pricing discrepancy checkbox. This will allow you to enter text as to how and why the pricing varies from yours.

NOTE: When you check the pricing discrepancy checkbox, all of the pricing text is passed to your Customer Service rep and your NIBCO Sales associate. In addition to this, your order will be placed on delivery and billing block until the issue has been resolved.

Once you are satisfied with your order review, hit the "Submit Your Order" button to automatically generate an order in our system. You will be taken to an Order Confirmation page.